Support
We answer every request, in English or Spanish.
How to reach us
- Service portal: https://klobapps.atlassian.net/servicedesk/customer/portal/1
- Email: support@klobapps.com
Response times
| Request | First response |
|---|---|
| Critical: SpecLens is unusable for everyone on your site | Within 24 hours |
| Everything else | Within 5 business days |
Before you write
Check the troubleshooting table. If the problem remains, include the message SpecLens shows and, if you can, a copy of the specification with sensitive parts removed.